Please allow 1-2 business days for all orders to be shipped. During busy periods or sale periods please allow up to 5 business days for orders to be processed and shipped. 

Shipping charges for all domestic orders will be calculated and displayed at checkout and tracking number provided worldwide!

Refer to our Shipping Policy page for more information.

Refunds/Returns

We do not provide refunds, returns or replacements for change of mind purchases.

We will refund all items that are returned in their original condition if there is a major problem with the item in accordance with the Australian Consumer Law (ACL).

Email us at: hello@oiathelabel.com to commence the refund process.

Check out our Returns Policy for more info.!

Exchanges

Due to the nature of our business, we do not provide exchanges. If you require a different size, style or piece, you must place a new order. 

 

Each item is unique and care instructions vary.

Where possible care details have been provided for each item in the product description.

If you have any questions please reach out we would love to help!

Contact us via email at hello@oiathelabel.com