Thank you for visiting and shopping at OIA THE LABEL. The following terms and conditions constitute our Shipping Policy.
Shipment processing times
Please allow 1-2 business days for all orders to be shipped. During busy periods or sale periods please allow up to 5 business days for orders to be processed and shipped.
No orders will be shipped or delivered on weekends or holidays.
Domestic Shipping Policy - Within Australia
Shipping rates & delivery estimates
Shipping charges for all domestic orders will be calculated and displayed at checkout.
Shipping method: AusPost Parcel Post Standard
Flat rate of $12
Shipping method: AusPost Express Post
Flat rate of $17
International Shipping Policy - Outside of Australia
Shipping charges for all international orders will be calculated and displayed at checkout.
- Shipping method: AusPost International Economy Air
- Zone 1: New Zealand - Flat rate of $16
- Zone 2: Asia Pacific - Flat rate of $20
- Zone 3: US & Canda - Flat rate of $22
- Zone 4: UK & Europe - Flat rate of $28
- Zone 5: Rest of World - Flat rate of $33
Please contact us via email at email@example.com if you would like to arrange a courier service.
Shipment confirmation & Order tracking
You will receive a shipment confirmation email once your order has been shipped containing your tracking number(s).
Customs, Duties and Taxes
Oia the label is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, custom duties etc).
Oia the label is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim, and contact us directly to discuss.
Please save all packaging materials and damaged goods before filing a claim.
If you have any questions about this Shipping Policy, You can contact us via our CONTACT page or via email at firstname.lastname@example.org